Things you might want to know
If you're considering counselling, it's completely understandable to have questions about how it works, what to expect and whether it will be right for you.
Here are some of the questions I'm asked most often. If you can't find the answer you're looking for, you're very welcome to get in touch.
About me and counselling
Are you a qualified counsellor?
Yes. I hold a Level 4 Diploma in Therapeutic Counselling and am a registered member of the British Association for Counselling and Psychotherapy (BACP). I work within the BACP Ethical Framework for the Counselling Professions.
I've had counselling before. Will this be different?
It can be. You may have found previous counselling helpful but still feel that some familiar patterns or responses haven't changed.
My approach is collaborative and focuses on both understanding what's happening for you and exploring what might help you respond differently. We can also consider what you found helpful — or less helpful — about previous counselling and use that to shape our work together.
What happens in a typical session?
There isn't a set format for every session. We might start by talking about what's been happening since we last met, then explore whatever feels most important to you.
We may look at thoughts, feelings, relationships, experiences or patterns that you want to understand better. Some sessions may feel more reflective, while others may focus more on what you want to change.
You remain in control of what we explore.
I don't know what to talk about. Is that okay?
Absolutely. You don't need to arrive with something prepared or know exactly what you need from counselling.
Sometimes we simply start with what's been on your mind recently and see where that takes us. We can work out together what feels important.
How long will I need counselling?
There isn't a fixed answer. The length of counselling depends on what brings you to therapy, what you want to work on and how the work develops.
We can regularly review how counselling is feeling for you and whether it continues to be helpful. You don't need to commit to a set number of sessions.
EMDR
Do you offer EMDR?
Yes. I am trained in EMDR (Eye Movement Desensitisation and Reprocessing) and can integrate EMDR into counselling where it feels appropriate.
EMDR can be helpful when distressing or past experiences continue to affect you in the present. We would always consider together whether it is the right approach for you rather than assuming it is needed.
Do I need to have experienced a major trauma to have EMDR?
No. People can be affected by many different experiences, and something doesn't have to fit a particular definition of trauma to have a lasting impact.
We'll talk about what you're experiencing and what you would like help with before deciding whether EMDR might be appropriate.
Face-to-face and online counselling
Do I have to choose between online and face-to-face counselling?
No. I offer both face-to-face counselling in Tewkesbury and online counselling, and we can discuss which option is likely to work best for you.
Where appropriate, we can also use a blended approach. Whichever format we use, it's important that you have a private space where you can talk without interruptions.
Do you offer flexibility for shift workers or irregular schedules?
Where possible, yes. My regular working hours are Tuesday afternoon and evening, Wednesday and Thursday. If you have an irregular schedule, you're welcome to discuss your availability with me.
Starting counselling
What happens if I want to start counselling with you?
The first step is to get in touch to arrange a free 15–20 minute introductory call.
If we both feel that working together could be a good fit, I'll send you a counselling contract and assessment form before we arrange your first session.
Do I have to pay for the initial call?
No. The 15–20 minute introductory call is completely free.
It's an opportunity to ask questions, tell me a little about what has brought you to counselling and get a feel for how I work. There is no pressure to commit.
Do I have to commit to a minimum number of sessions?
No. There is no minimum number of sessions.
Counselling isn't usually a quick fix, and there isn't a set number of sessions that will be right for everyone. We can discuss what you would like from counselling during our initial conversation and review how the work is going as we go.
Practical information
When are you available?
My regular working hours are:
Tuesday: Afternoon and evening
Wednesday: All day
Thursday: All day
Availability can change, so please get in touch to check current appointments.
When & how do I pay for my sessions?
Payment is due by 10pm on the day of your session. You can pay by BACS either before or after your session, or by card during your appointment. Full payment details will be provided before counselling begins.
What happens if I need to cancel a session?
Please give at least 48 hours' notice by email or text. There is no charge when sufficient notice is given. If less than 48 hours' notice is provided, the full session fee is payable.
Do you work with couples, families or children under 18?
No. I work with adults aged 18 and over and don't offer couples or family counselling.
If I'm not the right person for what you need, I can help point you towards other appropriate services or counsellors where possible.
Getting in touch
How do I contact you?
You can email, call, text or WhatsApp me.
Email: contact@skylacounselling.co.uk
Telephone: 07356 033633
I usually respond within two working days. If I'm away, my email response will let you know when I'll be returning.
Do you have a privacy policy?
Yes. You can read my Privacy Policy.
